So far in South Africa is has been ascertained that there are an estimated 28 000 Mazda’s affected.Since then Mazda South Africa has sent out a press release and downloaded information on their Mazda website, as well as print advertisements in regional and national newspapers regarding Mazda2, Mazda6 and RX-8 vehicles produced between 2002 and 2014.
Mazda customers have three options to check if their vehicle is affected:
- Mazda website – www.mazda.co.za/recall and enter the unique VIN number
- Mazda SA Customer Care Centre – 0860 983 000 / firstname.lastname@example.org
- Or simply visit the nearest Mazda dealership.
The objective is to encourage all Mazda customers with possibly affected vehicles to take their vehicles to their nearest Mazda dealer for airbag inflator replacement.
The Takata airbag recall is a massive recall affecting a number of manufacturers and millions of vehicles globally. The South African recall is due to inappropriate production condition and storage of the propellant in the inflator. This might cause the propellant to ignite abnormally at the time of airbag deployment and potentially result in extremely high inner pressure of the inflator causing a rupture of the inflator case. In a case of a rupture, the airbag might not deploy as designed and may lead to injury. Thus far Mazda have not had an incident in South Africa and are conducting this recall as a precautionary measure. He fact that only about 9% of Mazda drivers have responded thus far means Mazda is concerned that majority of customers haven’t come in for replacement fittings, that there are still those driving around with possibly defective airbags.
For this reason Mazda is embarking on a recall awareness campaign and reaching out to Mazda drivers with possibly affected vehicles via the radio and digital platforms, encouraging them to establish if their vehicle is affected. Customers can then visit their nearest dealership to have their vehicle airbag(s) inflator replaced.